Frequently Asked Questions
What is the HealthCubed Ecosystem?
The Uniqueness of the ecosystem balances the complexity of the operations of medical devices. Procedures are intelligently simplified, standard operating methods help in minimising the possibility of human errors and at the same time making the whole experience easy for anyone to join, take benefit and also contribute to the ecosystem. The HealthCubed ecosystem consists of following four integral parts.
• The Hub-A portable battery-operated instrument that can acquire multiple health parameters through the performance of diagnostic tests on an individual
• EZ Dx-A mobile device application to control the operations of the Hub, visualize the results and communicate the results to a secure web-based data repository
• HC Data Doc-Data visualization and analysis tool on a dedicated secure portal for remote monitoring and electronic records review
• HC Assure-Ground level implementation package including training, support and quality overview
What are the different areas of application of HealthCube?
HealthCube applications are numerous and being discovered by the day. Medical establishments, Corporate wellness, Corporate Social Responsibility, Health Camps, Data Analytics, Insurance, Human Resource Recruitment, Security forces, Social Entrepreneurship etc. are some of the areas we are actively exploring.
Will HealthCubed train the users to learn how to use the instrument?
Yes. The HC Assure team will train the user as per requirement.
Do I need any prior knowledge or skills to be able to use HealthCube?
If you know how to read, write and use a smartphone you will be able to use HealthCube comfortably
I want to be an entrepreneur with the help of HealthCube. Can you help me do that?
HealthCube takes great pride in supporting entrepreneurs. We will provide end to end solutions customized for entrepreneurs.
Can I print reports generated by HealthCube?
Yes, You may connect a printer to the android device and take prints as you may like.
How can I get the records of all the tests I have done with HealthCube?
HC Data Doc portal hosts all your tests data securely planed in your logged in section.
Can I prescribe medicines and procedures on the basis of the test generated by the instrument
No. HealthCube results help in faster decision making and all results are to be read further examined as per doctors discretion only.
What is HealthCube?
HealthCube is a health diagnostics portable instrument that can conduct several tests with the help of an android based application. Results are generated instantly and saved electronically. It helps in deciding the direction of further laboratory tests and medical examinations.
How much it costs?
Different models of HealthCube has different pricing. Please email us at email@example.com
How can a person see how it works?
You can subscribe to our Youtube channel to see how to use HealthCube. If you would like to arrange a visit or a call you can either email us at firstname.lastname@example.org or simply Book a demo.
How is HealthCube different from other POCT devices?
There are many features that differentiate it from other devices. The primary reasons are as follows:
Simplicity-Designed to be operated easily through an icon driven approach that leverages the tools of modern mobile telephony. Training and Standard operational procedures help in minimizing the possibility of human error.
Integrated -Multiple diagnostic tests can be conducted and tracked by the HealthCube. Information on Infectious, non-communicable diseases, and body vital measurements can be integrated to provide a holistic picture of the patient’s wellness.
Portable-The Hub has a low foot-print. The device along with its consumables and accessories fits in a small carry bag such as backpack. The battery based device helps in conducting tests in remote areas, door to door screenings and also home care segment.
Is it portable?
Yes, It weighs only 1.1 Kgs (Gen 1.0 2.2 Kgs) and works even without electricity and internet.
Are there any pre-requisites to use HealthCube like date connection etc.?
To use HealthCube effectively you will need following:
• Desired HealthCube model suitable for the tests you want to conduct
• All required peripherals for the desired test like blood pressure cuff to take blood pressure measurements.
• Charged HealthCube instrument (Gen 1.0) or external power bank Gen 2.0
• Required consumable as per the desired test like Blood Glucose strips for Blood Glucose (Sugar) test
• Android device with latest HealthCube application
• OTG cable for Non-Bluetooth models
What are the different models of HealthCube and how do they differ?
HealthCube SE 2.0 and HealthCube Pro 2.0 are second generation models of The Hub. They differ in different test set offered, design and features. For more detail please feel free to email us at email@example.com.
What samples are required to conduct tests with HealthCube?
Only blood and urine samples are required to conduct tests and blood samples are taken with the help of lancet finger prick method.
How much blood is required to conduct tests?
The different test requires different units. However, mostly they range from 1-3 blood drops only.
What are the different types of tests this instrument can do?
All tests done by HealthCube are classified into three categories:
• Probe-based tests like Blood pressure, Pulse Oximetry, Body Temperature
• Strip-based tests like Blood Glucose, Blood Uric Acid, Blood Cholesterol, Blood Haemoglobin, Urine test
• Rapid Diagnostics tests like Dengue, Malaria, Typhoid, Troponin I, Pregnancy
Will you be adding more tests and procedures to the list of tests?
Yes, we aim to integrate more and more advanced tests in HealthCube and ensuring easier procedures. Our Research and development teams are constantly working towards enlarging the kitty further.
Peripherals, Consumables and Accessories
What happens when my consumables are exhausted?
You may please call us at our helpline number or email us with a list of your requirements and we will contact you and ship it to you at the earliest.
Can I use consumables and accessories available in the market with HealthCube?
No. We highly recommend using accessories and consumables provided by HealthCubed only. Using any other accessory or consumable may damage the instrument permanently and or give unsolicited results.
Is there a minimum order quantity policy followed by HealthCubed?
Yes, please email us at firstname.lastname@example.org
I am trying to connect the instrument to the tablet but it's not connectiong what to do?
What is an OTG cable and is it different from a usual micro USB android device charging cable?
OTG cable is USB On-The-Go cable and it is different from usual mobile device charging cable. OTG cable provided with HealthCube is specially designed to conduct tests with HealthCube.
I think my OTG cable is faulty. How can I get another one?
Please order a new OTG cable from HealthCube for best results. OTG cable provided with HealthCube is specially designed for the purpose and any other cable may not be suitable to conduct tests.
Can I repair HealthCube myself?
We strongly recommend not to try to attempt it in any case. Call or Email us as soon as you encounter any damage.
My android device hangs often and I am unable to use the HealthCube application?
Always use a reputed antivirus, your device can be infected
• Please check if your device has enough available memory
• Try reinstalling the application but ensure that you sync your application beforehand
What if my instrument needs any repair?
We always insist on using HealthCube with utmost care. However, repair and damages are sometimes unavoidable. We request you to email us at email@example.com with complete details, pictures, videos and someone from customer care will contact you.
What if I spill water on the instrument?
Immediately stop using the instrument and disconnect all connections with it. Call or email at firstname.lastname@example.org as soon as possible for proper resolution.
How to keep it safe and ensure accurate results?
Always keep it away from moisture, damp and high humid conditions. Keep it in clean, hygienic condition at room temperature.
My instrument does not give accurate results what to do?
Please check if you are following all the prescribed steps. If you still face problem do call or email us at email@example.com